So, you applied for EBT benefits, and your application status is stuck on “In Progress.” It’s frustrating, right? You’re probably wondering what’s going on, when you’ll get help, and if something went wrong. This essay will break down what “In Progress” usually means, why it takes time, and what you can do while you wait. Let’s get you some answers!
What Does “In Progress” Really Mean?
“In Progress” simply means your application is being reviewed by the EBT agency. This is the stage where they’re checking all the information you provided to make sure you qualify for benefits. Think of it like a teacher grading your test; they have to look over it carefully before giving you a grade. The EBT agency is doing the same thing with your application.

Why the Wait? The Review Process
The review process takes time, and there are several reasons for this. First, the EBT agency likely receives a lot of applications. Imagine everyone in your school submitting applications at once! They have to go through them one by one. The agency might need to verify the information you submitted, like your income, address, and who lives in your household. This might mean contacting your employer, your landlord, or other places to double-check your details.
Another factor is the complexity of each application. Some applications are straightforward, while others might require more in-depth investigation. Maybe there are some confusing parts about your income or a change in your living situation. The agency has to ensure that everyone is treated fairly and that the benefits are given to those who really need them.
There is also the possibility of internal procedures that need to take place. These can vary depending on the state and the specific agency. They might include the following steps:
- Data entry: Entering your information into a database.
- Document verification: Confirming the validity of the documents you submitted.
- Eligibility determination: Deciding whether you meet the qualifications for EBT.
They have to manage all of this with limited resources. It’s similar to a restaurant on a busy night; the kitchen gets backed up, and orders take longer to prepare. The agency does the best it can, but these factors can cause delays.
Checking for Needed Documents
Sometimes, “In Progress” means the agency needs more information from you. They might have sent you a letter or tried to contact you to request missing documents. Make sure you check your mail, email, and even your phone (including voicemail!) regularly. If you miss these requests, it can slow down the process considerably.
If you are unsure of what documents you have submitted, you can create a small table to help you:
Document | Submitted | Status |
---|---|---|
Proof of Income | Yes | Accepted |
Proof of Address | No | Pending |
Identification | Yes | Accepted |
Commonly requested documents include proof of income (pay stubs, tax forms), proof of address (utility bill, lease agreement), and identification (driver’s license, state ID). If you’re missing anything, gather the documents as quickly as possible and submit them according to the agency’s instructions. Most agencies have an online portal where you can upload documents.
You can find a list of accepted document requirements through your local EBT office or online. If you already submitted documents, be sure to keep copies for your own records!
Following Up with the EBT Agency
Don’t hesitate to contact the EBT agency if your application has been “In Progress” for a while (longer than the estimated processing time provided to you). Most agencies have a phone number or an online portal where you can check the status of your application or ask questions. Calling them allows you to check if you are missing any information.
When you call, be prepared with your application information, like your name, address, and the date you applied. Be polite and explain that you’d like an update on the status of your application. Ask if they need anything else from you. The agency’s staff can offer you the most current information about the application.
You might be able to check your application online as well, if you have an account with the EBT agency. Many agencies offer a portal where you can track your application and even upload documents. Following these steps helps you stay informed.
Remember that the agency is there to help. If you are experiencing any other challenges, such as a disability, the staff can help you receive the assistance you deserve.
Understanding Processing Times
The length of time it takes to process an EBT application varies. Each state and even each county within a state can have different processing times. Usually, the agency provides an estimate of how long it will take, which might be a few weeks or up to a month or two. Check the paperwork you received when you applied, or visit the EBT agency’s website to get an idea of their timeframe.
If your application takes longer than the estimated time, don’t panic right away. There could be legitimate reasons for the delay. It is important to keep in mind that some periods may result in longer wait times than others. For example, times of the year where there are many applications.
Here is an example of how long it takes to process applications based on the federal laws:
- Regular SNAP: Within 30 days.
- Expedited SNAP: Within 7 days.
- TANF: Within 45 days.
However, if it takes way longer than the estimated time, or if you haven’t heard anything, contact the agency to inquire. Keep track of the dates and times you call, along with the names of the people you speak with, in case you need to follow up later.
What To Do While You Wait
Waiting can be stressful, especially when you need help with food. While your application is “In Progress,” there are steps you can take to manage. First, create a budget. Track your income and expenses to see where your money is going. This will help you prioritize your spending.
Consider exploring food banks and pantries in your area. They can provide free groceries to those in need. You can search online for food banks near you or ask a local church or community center. Some charities give out free meals and other necessities.
Another place to look for assistance is other federal programs. The government has other types of assistance programs such as:
- Supplemental Nutrition Assistance Program (SNAP)
- Temporary Assistance for Needy Families (TANF)
- Women, Infants, and Children (WIC)
- Low-Income Home Energy Assistance Program (LIHEAP)
You can also ask for assistance from family, friends, and neighbors if you are comfortable. They might be able to help you buy groceries or offer meals while you wait for your benefits.
Maintaining Contact and Staying Informed
Keep checking the status of your application, whether it is online or via phone. Make sure you reply promptly to any communication you receive from the agency. It is your responsibility to stay informed about the application.
It is important to stay in contact with the agency. Many agencies offer text alerts or email updates about your application status. Sign up for these if they are available. You can also call the agency to see if any updates are available.
Keep copies of all of your correspondence with the agency. This includes your application, any letters you receive, and any emails or text messages. This way, you have a record of what you have submitted and when.
Staying informed and being proactive will speed up the process. However, it is important to remember that it may take a while. Be patient and persistent!
When contacting the agency, it is important to be kind and respectful. The people working at the agency are there to help you, and they will likely be more willing to work with you if you are polite. If you are denied benefits, ask for information about the appeal process, so that you know the right steps to take.
Conclusion
Dealing with an EBT application that says “In Progress” can be frustrating. Remember to check all of the information, follow the advice from the agency, and be patient. While it might take some time, the goal is to get you the help you need. By staying informed, responding promptly to requests, and following up with the agency, you can increase your chances of a smooth application process and get the benefits you are entitled to. Good luck, and stay positive!